Terms and conditions

  1. 1. Definitions 

The general terms and conditions provided below will apply to all sales of goods by FastPrint DK and its partners, through the presentation site www.fastprint.dk to the Buyer and may be modified at any time by FastPrint DK without prior notice . 


Thus, the following terms will mean: 


Buyer – natural person / legal person or other legal entity issuing an Order. 

SellerFastPRINT, with the trade name FastPRINT, with registered office in Bankagervej 4, 8723 Olsted, CVRNO: 42684376 

Goods – any product, including the documents and services specified in the Order, to be provided by the Seller to the Buyer. In this particular case, the goods are represented by textile customization services (t-shirts, hoodies, bags, mixed); albums (photobooks) with printed cover and albums with ecological leather cover; printing stickers/stickers for the car, windows or various; framed picture printing, canvas picture printing; business card printing; printing magnets (car, fridge); photo printing. 

Order – an electronic document sent to the e-mail address, which acts as a form of communication between the Seller and the Buyer, through which the Seller agrees to deliver the Goods and the Buyer agrees to receive these Goods and make payment for them. 

Contract – an Order confirmed by the Seller. 

Intellectual Property Rights – all intangible rights such as know-how, copyright and copyright, database rights, design rights, model rights, patents, trademarks and domain name registrations for any of the above. 

Website – the www.fastprint.dk domain and its subdomains. 


2. Contract Documents 

By placing an electronic Order on the www.fastprint.dk website, the Buyer agrees to the form of communication (e-mail, telephone) through which the Seller carries out its operations. The order will consist of the following documents: 


  • The order (together with clear indications of delivery and billing dates) and its specific terms. 

  • Terms and conditions 

If the Seller confirms the Order, this implies full acceptance of the terms of the Order. Acceptance of the Order by the Seller is considered completed when there is an electronic confirmation (e-mail) from the Seller to the Buyer, without requiring a confirmation of receipt from the Buyer. The Seller does not at any time consider an unconfirmed order as having the value of a Contract. 


Order confirmation is done electronically (e-mail). The prices of the products in the order are valid 3 working days from the date of registration of the order. The general terms and conditions of sale will form the basis of the Contract thus concluded. 


3. Obligations of the Seller 

The Seller will use its professional and technical knowledge to achieve the result stipulated in the Order and will deliver the Goods that meet the Buyer’s requirements and specifications expressed in the Order; 

The information presented on the Seller’s websites is informative and may be modified by the Seller without prior notice. Product descriptions may be incomplete, but the seller makes efforts to present the most relevant information, so that the product can be used within the parameters for which it was purchased; 


4. Intellectual and industrial property rights 

The User/Buyer understands the intellectual property rights and will not disclose to a third party or make public any of the information received from the Seller. 


All drawings, graphics and design elements that appear on the website, the name of the website as well as the graphic insignia are registered trademarks owned by FastPrint DK and may not be taken, copied or used without the written consent of the owner. 


All elements of content such as descriptions, drawings, graphic and design elements that appear on the site, including but not limited to logos, stylized representations, trade symbols, static images, dynamic images, text and/or multimedia content presented on site, are the exclusive property of FastPrint DK, all rights obtained in this regard directly or indirectly through usage and/or publication licenses being reserved. 


The User/Buyer is not permitted to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any item contained above in any context other than that originally intended by FastPrint DK, the inclusion of any content element outside the Site, the removal of insignia signifying the copyright of FastPrint DK on the content elements prec um and participating in the transfer, sale, distribution of materials made by reproducing, modifying or displaying content elements, except with the express written consent of FastPrint DK. 


5. Rights to Site Content 

The entire content of the site and the graphic elements, including but not limited to them, respectively all content in text format, as well as the technical sources of all present and future services and facilities – unless another owner is expressly mentioned – the sources of the pages as well as any other material, transmitted in any form by and to the Users (through direct viewing on the website, through newsletters, etc.) belong to FastPrint DK. 


The content of the site, regardless of the area in which it is located on the site and regardless of the type, can be used exclusively for personal purposes. Any use of content by third parties for purposes other than personal can only be done with the written, express and prior consent of FastPrint DK. Therefore, it is prohibited to copy, retrieve, reproduce, publish, transmit, sell, distribute partially, fully or modified the content of this website or any part of it for purposes other than personal, with the following exceptions: 


  • It is allowed to reproduce (on non-commercial websites, forums, press articles, etc.) small fragments of published articles (max. 400 characters), it being mandatory to specify the source of the retrieved information, with a link, in the following form: (Source: site name – link to site content). 

  • Links to the website www.fastprint.dk are allowed, and the source of the information will be specified after each link or at the end of the article, as follows: “Information provided courtesy of FastPrint DK – link to the website content) 

Users undertake to respect all copyright and all related rights and any other intellectual property rights that the Site Administrator and its partners hold on/in connection with the www.fastprint.dk site. 


FastPrint DK reserves the right to sue any person and/or entity that violates the above provisions in any way. Requests to use the site’s content for any purpose other than personal can be made by e-mail to the e-mail address kontakt@fastprint.dk the specification “Attention of the agency”. 


Any person who transmits or publishes in any way information or materials to the site assumes the obligation not to prejudice in any way the copyright that a third person could invoke in relation to the materials and information transmitted in any way to the site, and the people who send information or materials in any way understand and accept that the violation of this obligation in any way cannot engage the responsibility of Fastprint DK in any way, but only the responsibility of the respective persons. 


FastPrint DK can at any time run advertising campaigns and/or promotions in any section of the site, without this operation requiring the consent of the Site Users. The spaces and size of advertising campaigns and promotions do not require the consent of the Site Users and may be changed at any time without prior notice. 


FastPrint DK does not assume responsibility for damages or losses resulting from advertising campaigns or promotions organized other than those organized strictly on the website. 


6. Limitation of liability of the website administrator 

FastPrint DK does not assume the obligation and does not guarantee implicitly or expressly, for the content of the site, respectively for the content provided by its partners or the Users of the site. However, FastPrint DK will make all reasonable efforts to ensure the accuracy and professional manner in which the information will be provided on the site, in order to gain and maintain the trust of the Users on the site. In this sense, FastPrint DK will try to correct the reported errors and omissions as soon as possible. 


The website administrator does not offer any guarantees for the content of the website and under no circumstances can he be held responsible for any loss or damage that may result from the use of any part/sequences/pages on the website or from the impossibility of using it, regardless of its cause or from the erroneous interpretation of any provisions of the site’s content. 


The information provided through the site is provided in good faith, from sources deemed reliable. If any of the published articles or any other information falls under copyright law, we ask Users to contact us at the e-mail address kontakt@fastprint.dk, in order to take the necessary measures. At the same time, Users must bear in mind that the present information it may include possible inaccurate information (eg: technical data or typing errors). The site administrator will do all the necessary diligence to correct these aspects as soon as possible. 


Users understand and accept that FastPrint DK does not guarantee: 


  1. that the information contained on the website is fully complete; 

  1. that the information entered by the Users of the website is real, correct and does not assume responsibility for the way visitors use it; 

  1. that the information or services on the site will satisfy all the Users’ requirements, and for their inappropriate use, the Users assume full responsibility; 

  1. for the results obtained by the Users, as a result of the use of the information or services available through the website, the use of the information and services being done by the Users at their own risk; 

  1. that the services available through the website will work constantly, without interruption, without errors – in this regard, FastPrint DK does not assume responsibility for any damages that Users may suffer due to the temporary non-functioning or malfunctioning of the website or for the use of information obtained by using the links on the site to other sites (their use is at the discretion of the Users). 

Users also understand and accept that FastPrint DK is not responsible for any inadvertences, errors or omissions in the information provided on the site by Users. At the same time, the Users understand and accept that FastPrint DK is absolved from any liability for the advertising messages posted on the website or through the services offered through the website, as well as for the goods or services provided by the authors of these advertising messages. Users of the website expressly agree to indemnify FastPrint DK from any legal or extrajudicial action arising from incorrect or fraudulent use of the website. 


For cases of force majeure, FastPrint DK and/or its operators, directors, employees, branches, subsidiaries and representatives, is totally exempt from any liability. Cases of force majeure include, but are not limited to, operating errors of FastPrint DK‘s technical equipment, non-functioning internet connection, non-functioning telephone connections, computer viruses, unauthorized access to the Site’s systems, operating errors, and so on 


Users agree to defend and indemnify FastPrint DK and/or its operators, directors, employees, branches, subsidiaries and representatives from and against any and all demands, claims, actions, impositions, losses, damages, costs (including without a kind of limitation, attorneys’ fees), expenses, judgments, decisions, fines, settlements or other obligations resulting from or related to any other action of the Users in connection with the use of the site or the services offered through it. 


FastPrint DK does not offer any guarantee, either expressly or implicitly, regarding including but not limited to the operation of the website www.fastprint.dk, the information, content, materials or products on the website, as well as the suitability them for a specific purpose. Users expressly agree that use of this site and application of the information is at their own risk. 


7. Users’ subscription to newsletters and alerts 

The users of the website have the possibility to receive newsletters and alerts by e-mail, with the possibility that the Users can opt at any time for the option of no longer receiving such notifications, with a single click on the unsubscribe link from the received newsletter/alert on the email explicitly entered when subscribing. 


Due to the fact that access to the products offered through the site is achieved through an active account, therefore based on a username and password, we recommend to Users that these elements are not disclosed to third parties, even if they state that the website is contacting you. 


Also, in order to ensure an increased level of security, at the end of the visit to the site we recommend closing the browser window in which you worked or click on “Sign out”/”Log off” on the visited page. 


8. Cookies policy 

A cookie is a text file that contains small pieces of information sent to your browser and stored on your computer, mobile phone or other device when you visit a website. This cookie sends information back to the site whenever you revisit it. 


Cookies can be permanent (known as persistent cookies), which remain on your computer until you delete them, or temporary (known as session cookies) which are only valid until you close the window your navigator. The cookies can be of the host party (first-party), which are configured by the site you are visiting, or of third parties, which are configured by a different site from the one you are visiting. 


How does FastPrint DK use cookies? 


We use cookies to improve the functionality of our sites, to help you navigate more efficiently from one page to another, to remember your preferences and, in general, to improve the user experience. The cookies we use on our websites can be from the following categories: 


  • Strictly necessary cookies 

These cookies are essential for you to be able to navigate the site and use the services you have requested, such as accessing the secure areas of the site. 


We use this type of cookies to manage user registration and authentication. Without these cookies, the services you requested cannot be provided. These cookies belong to the host party (first-party) and can be permanent or temporary. In short, our sites will not function properly without these cookies. 


  • Cookies for performance 

These cookies collect information about how visitors use a site, for example which pages are the most visited. These cookies do not collect information that identifies individual visitors. All information collected by these cookies is cumulative and anonymous. 


We use these cookies to make statistics about how our sites are used and to measure the impact of our advertising campaigns. 


These cookies can be permanent or temporary, of the host party or of third parties. In short, these cookies collect anonymous information about the pages visited and the advertisements viewed. 


  • Cookies for functionality 

These cookies allow a site to remember things you choose (such as your username, language or country) and provide enhanced, more personal options. These cookies can also be used to provide services you have requested, such as watching a video or commenting on a blog. The information used by these cookies is anonymized and they cannot record your browsing activities on other sites. 


We use these cookies to remember if you have already benefited from a certain service and to improve the overall experience throughout the site by remembering your preferences. 


  • Cookies for advertising 

These cookies are used to limit the number of times you see an advertisement, as well as to measure the impact of advertising campaigns. 


Advertising cookies are used to manage advertising across the site. 


Advertising cookies are placed by third parties, such as advertising companies and their agents, and can be permanent or temporary cookies. In short, they are related to advertising services provided on our website by third parties. 




Social cookies 

They are used by social networks (Facebook, Twitter, Google+, YouTube, Instagram, Pinterest, etc.) and allow the distribution of the content from www.fastprint.dk on those networks. FastPrint DK.ro does not control these cookies, so for more information on how they work, please check the social media pages. 


How to manage & delete cookies 


If you want to restrict, block or delete cookies, you can do so by changing your web browser settings. The use of www.fastprint.dk without rejecting cookies or similar technologies denotes the visitors’ consent to our use of such technologies and to the processing of information. 


9. Billing and Payments 

The price, payment method and payment term are specified in the Order. The Seller will issue an invoice to the Buyer for the Goods delivered, the Buyer’s obligation being to provide all the information necessary to issue the invoice in accordance with the legislation in force. 


For a correct communication of the invoice related to the Order, the Buyer has the obligation to update his Account data whenever necessary and to access the information and documents related to each Order existing in the Account. 


By sending the Order, the Buyer expresses his consent to receive the invoices in electronic format by means of electronic mail, to the e-mail address mentioned in his Account. 


10. Responsibilities 

  • The Seller undertakes to deliver the Goods and Services by door-to-door courier system to the Buyer or by personal delivery. 

  • The Seller releases himself from the risks and responsibilities associated with the Goods and Services at the time of their delivery to the domestic courier company with which the Seller collaborates or to the Buyer’s representative. 

  • The Seller shall not be liable for damages of any kind that the Buyer or any third party may suffer as a result of the Seller’s performance of any of its obligations under the Order and for damages resulting from the use of the Goods after delivery and in particular for the loss of the products . The Seller will be liable if its sub-contractors and/or partners of any kind involved in the execution of the Order do not fulfill any of the contractual obligations. 

  • The seller assumes no responsibility for the product descriptions presented on the site. The images presented on the website are for example and the delivered products may differ from the images and descriptions displayed on the website in any way due to changes in features and design without prior notice. The seller reserves the right to supplement and change any information on the website without prior notice. 

  • The seller does not guarantee the availability of the displayed products in stock, which is why he will have the right not to deliver part or all of a particular order in the event that certain products no longer appear in the current offer or are unavailable. 

  • In the event that prices or other details relating to the products have been displayed incorrectly, including due to the fact that they have been incorrectly entered into the database, the Seller reserves the right to cancel the delivery of the respective product and notify the customer as soon as possible about the error that occurred, if the delivery has not yet taken place. 

  • The seller is not responsible for damages caused as a result of the site not working, as well as for those resulting from the impossibility of accessing certain links published on the site. 

  • The maximum amount of the Seller’s obligations to any customer in the event of non-delivery or improper delivery is the amount collected by the Seller from that customer. 

  • The products sold on the site are intended for personal use, and their resale is strictly prohibited, according to the Fiscal Code. 


11. Delivery of products 

Our products are made to order, which means that production and delivery times are affected by several factors. For a correct estimate of your request, please contact us at the e-mail address kontakt@fastprint.dk or at the telephone number 50 11 00 53. 


Orders are processed as soon as possible after placing the order, between Monday and Friday. In the case of orders placed outside of business hours or on weekends, they will be processed on the first business day. During holidays and sales periods, the delivery time may be extended. 


If the package cannot be delivered (the recipient does not respond, the address you specified is wrong, etc.), you will be contacted by phone by the courier. If the recipient cannot be contacted, the parcels remain with the regional courier for 7 days, after which they return to the Sender. 


We are not liable for delayed shipments, loss, destruction, damage, non-delivery or mis-delivery of a shipment or part thereof if they are caused by the following situations/circumstances beyond our control, but not limited to: 

– road blocks (falling trees, rocks, collisions in a chain), terrain surprises near the road; 

– bridge falls, mountain tunnels blocking, train derailment near the road, natural blockages, unauthorized strikes, spontaneous regional riots, unfavorable weather conditions for the proper development of the proposed itinerary; 

– natural causes: earthquakes, cataclysms, devastating storms, tornadoes, natural fires, floods, river overflows, river banks, etc.; 

– human causes: state of war, state of siege, forced nationalization (passing into state ownership), revolutions, popular uprisings, etc.; 

– non-compliance with orders by suppliers and third parties. 


12. The acceptance 

Acceptance will be made when the Goods comply with the technical characteristics mentioned in the Order. If the Buyer discovers that the delivered Products do not conform to the technical specifications, then the Seller will bring the Products into conformity. Also, for the products sold and delivered by FastPrint DK, the Buyer benefits from the return of the products within 14 days. 


13. Transfer of Property 

Ownership of the Goods will be transferred upon delivery, after payment has been made by the Buyer at the location indicated in the order (understood by delivery – the signature of receipt of the transport document provided by the courier or the receipt signature on the tax invoice in the case of deliveries made by the Seller’s staff). In the case of delivery by courier, he is not authorized by the Seller to allow the Buyer to open the parcels before the delivery is signed, but only after the delivery is signed and the possible counter value has been paid. 


14. Return of products 

The buyer can request the return of the products in the following situations: 


  • The parcels are severely damaged; 

  • Products were delivered / billed incorrectly. The delivery of products other than those requested must be reported immediately. The buyer can request its return for a replacement, and if the product is no longer in stock, they can opt for a replacement or a full refund. If it is agreed to replace it with a product of a higher value, it will pay the difference, or if the value is lower, it will receive a partial refund up to the value of the replacement product. Return and shipping costs for the replacement product, if applicable, are borne by the customer. 

  • The products have manufacturing defects; 

The buyer has the right to notify the seller in writing that he is canceling the purchase, without penalty and without giving a reason, within 14 days of receiving the product. Products must be returned in their original packaging, with the invoice attached, showing no signs of physical wear or damage. 


Custom products cannot be returned. Please note that these products are created according to the configurations specified by you, so they cannot be exchanged or returned. 

 Custom products can be returned only if the product was not assambly / created as it should be.  


  • the print is damaged (remember that we take pictures of each created article and send the picture to the client before transportation) 

  • the print was not centered as should be. 


If a replacement with a product of a higher value is agreed, the Buyer will pay the difference, or if the value is lower, they will receive a partial refund up to the value of the replacement product. Return and shipping costs for the replacement product, if applicable, are borne by the Buyer. If the products whose return is requested have damaged or incomplete packaging, traces of wear, scratches, bumps, we reserve the right to decide to accept the return or to withhold an amount, the amount to be communicated after the assessment of the damages caused. 


14.1. Shipping returns 

To return your product, you should mail your product to: Bankagervej 4, 8723 Ølsted, Denmark . 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 



15. Processing of personal data 

In order to ensure the respect of the website users’ right to the protection of personal data, we have implemented specific protection measures, taking into account Romanian legislation, as well as the requirements established by Regulation (EU) 2017/679 – applicable throughout the European Union starting from of May 25, 2018 (“the Regulation”). 


Personal data is any information by which you can be identified, in particular by an identifier such as a name, an identification number, location data, an online identifier or one or more related elements with your physical, physiological, genetic, psychological, economic, cultural or social identity. 


Our company takes all the necessary measures to ensure compliance with your right to the protection of personal data, and these conditions represent the notification established by art. 13 or 14 of the Regulation explaining why we collect your personal data, how we protect this data, and what your rights are in relation to this data collection. 


We encourage you to read the document carefully and ask us for any additional information or clarification you deem necessary regarding the content of this disclosure. 


1) General considerations regarding your personal data 

In accordance with Regulation (EU) 2017/679, FastPrint DK will manage the personal data provided by Users in a secure manner and only for the specified purposes. Through the Terms and Conditions, Users are informed that the personal data they provide is to be processed for the purpose of offering in optimal conditions by FastPrint DK internet services, goods and services provision services, advertising, marketing and advertising services and statistical services. 


FastPrint DK performs the following processing operations: collection, registration, organization, storage, adaptation, modification, extraction, consultation, use and, in some cases, transmission to third parties, in the exclusive and regulated basis of a commercial contract that ensures the security and confidentiality of the data, as well as the respect of the user’s rights, of the personal data of the Site Users to administer, maintain, improve and obtain information about the services they offer, as well as to prevent errors and leaks of information through its own IT network, violations of the law or contractual terms. 


The personal data to be collected will be able to be used, including through the automatic creation of profiles (for those Users who have expressed their explicit consent) and to customize the services offered to Users through the site as much as possible and for marketing purposes. The automatic creation of profiles will not concern the data of minors, their personal data not being processed for this purpose. 


Personal data will be provided by Users, at their own option, when creating a valid account on the site or subscribing to a service available on the site, in order to benefit from the services and products offered through it. When registering on the site, certain personal data are requested from the User, such as name and surname, gender, date of birth, e-mail address, telephone, profession, habits/preferences/behavior, as well as other personal information. 


The user is solely responsible for all data provided at the time of creating the user account on the site. To confirm the data and the account, the User will be notified at the e-mail address declared when the account was created. This confirmation email is intended to stop fraudulent actions by users who use other people’s email addresses to create fictitious accounts. If you receive such a message, and you have not personally registered on the site, please send us an e-mail at kontakt@fastprint.dk to delete the respective account within a maximum of 3 working days. The e-mail will contain, in pdf format, the current version of this Contract. 


The User’s profile form contains fields that can be edited if it is desired to change or complete the data provided when the account was created. 


The user is not obliged to provide these data, as they are necessary for the record of the use of the site and the provision of services in optimal conditions through it, for bringing awareness of promotional campaigns, for advertising purposes, for personalized marketing and advertising actions and for the User’s access to additional facilities. The User’s refusal to provide the requested data determines the non-participation in the promotional actions organized through the website and the non-use of the additional facilities and services offered exclusively to Users with an account on this website. 


The website can also be used if the User decides not to create a profile by providing personal data, with the exceptions set out in the Cookies Policy (an integral part of this Agreement) 


According to Regulation (EU) 2017/679 and Law no. 677/2001, Users benefit from the right of access, intervention on the data, the right not to be subject to an individual decision and the right to go to court. At the same time, Users have the right to object to the processing of their personal data and to request the deletion of the data. 


To exercise these rights, Users can make a written request in this regard, which they will send by e-mail to the address kontakt@fastprint.dk with the specification “Personal data request”. 


The site undertakes not to send spam messages (commercial messages for which it does not have the explicit prior consent of the User) and to undertake all accessible technical means to ensure the security and confidentiality of the user’s data 


The site reserves the right to terminate, without prior notice, the accounts and access of members who violate the Terms and Conditions, who undertake activities proven by fraud, slander or attack the security and confidentiality of information within the site or the site’s operating company acquis 


2) The personal data we collect, the basis of the collection and the purposes of the collection 

As part of the online communication relationship established between the site and the user, we collect and process your personal data, the collection and processing of this data being necessary to provide informative and promotional content to the user, following the completion, by him, of the personal data personally voluntarily, within the site, by accessing one or more of the sections: create account, update account, subscribe to newsletter, complete online questionnaire, complete online form, to obtain personalized information or commercial benefits, within in the campaigns promoted on the website. 


The grounds for collecting personal data on the site can be the following: 


  1. the data subject has consented to the processing of personal data for one or more specific purposes; 

  1. the processing is necessary for the execution of a contract to which the data subject is a party or to take steps at the request of the data subject before concluding a contract; 

  1. the processing is necessary in order to fulfill a legal obligation incumbent on the operator; 

  1. the processing is necessary to protect the vital interests of the data subject or another natural person; 

  1. the processing is necessary for the performance of a task that serves a public interest or that results in the exercise of the public authority with which the operator is vested; 

  1. the processing is necessary for the purposes of the legitimate interests pursued by the operator or a third party, unless the interests or fundamental rights and freedoms of the data subject prevail, which require the protection of personal data, in particular when the data subject is a child. 

  1. In the lists below we present you in detail what personal data is collected as well as the basis, purpose and duration of its collection. The provision of the data indicated below is not mandatory to view the Website, except for those related to Cookies. 


The indicated data are only necessary to provide specific services for the Users who transmit them. 


Personal data we collect: Name, first name, email address, phone number, geographic location data, mailing address, social media profile link. 

The grounds for collecting this data: 1), 6) 


Purposes of personal data collection: 

To provide access to content and answers to questions and requests submitted by the online user, to transmit communications, offers and benefits consisting of access to services and products 


Method and period of data collection: 

Within the secure database, until the express desire for deletion by the user or up to 10 years from the user’s last activity on the site. After the 10 years, the data will enter electronic anonymity. 


Personal data that we collect: Cookies, time stamps (date and time of access), website browsing history 

The grounds for collecting this data: 1), 6) 


The purposes of the collection of personal data: To monitor the traffic of the site and its access history, to create the content hierarchy and identify the most relevant content for the user. 


Method and period of data collection: 

Within the secure database, until the express desire for deletion by the user or up to 10 years from the user’s last activity on the site. After the 10 years, the data will enter electronic anonymity. 


3) How to store your personal data, location, retention period 

We will store your personal data for a period that does not exceed the period necessary to fulfill the purposes for which the data is processed and, in cases where we have a legal obligation to keep your personal data for a certain period of time, the period storage will be that provided by law. Depending on the specific situation, this period will vary, being between 1 day and 10 years. 


For a good understanding of how we store, where your personal data will be stored and the exact period for which this data will be kept in our records or systems, please refer to the table above. 


In order to guarantee the user’s right to be protected with regard to the processing of personal data, we implement, for certain categories of data having a sensitive nature or which are able to affect the rights in a significant way, special measures of a technical and organizational nature , to protect these categories of personal data. 


4) Users’ rights regarding personal data and their exercise 

In order to protect the data to the highest possible standard, the user has a series of rights regulated by law, which we briefly present in the following, asking you that for any additional details do not hesitate to contact the data protection officer personnel from our Company, using the following contact details: kontakt@fastprint.dk, telephone 50 11 00 53. 

  • Right of access 

The user has the right to obtain access to his personal data that we process, as well as the right to obtain copies thereof. At the user’s request, the first such copy will be provided by us free of charge, as the case may be the additional copies you request may be subject to a fee corresponding to the effort required to extract and format for transmission. The copy of personal data can be provided to you either in electronic format or in physical format, depending on your request and the nature of the requested data. To request information about the personal data existing on the site, as well as to request the partial or total deletion of this data, it is necessary to send the request using the e-mail address kontakt@fastprint.dk or to send a letter by mail or courier to the headquarters of FastPrint DK. 


The user also has the right to obtain any additional relevant information (such as the reason for the processing of personal data, the categories of personal data we collect, information on the processing and disclosure of such data and any other such information). 


  • The right to data rectification 

The user has the right to obtain the rectification of any inaccuracies concerning his personal data processed by us. He also has the right to obtain the completion of any personal data that is incomplete. Any user is encouraged to contact the site at kontakt@fastprint.dk whenever they notice that there is an inaccuracy in their personal data or that their personal data processed by FastPrint DK is incomplete. 


  • The right to data deletion 

The user has the right to delete personal data. This right is not an absolute right, which means that the law imposes certain limitations on the exercise of this right (“the right to be forgotten”). 


  • The right to restrict data processing 

The user has the right to obtain the restriction of the processing of his personal data that we collect and process, in particular if he disputes the accuracy of the data, if the data processing is illegal or if the processing of this data is no longer necessary , according to the law. 


  • The right to object 

The user has the right to object to the processing of personal data by us, especially if the processing is carried out for marketing purposes or for reasons related to the particular situation in which he was, in which case his data must enter in anonymity as soon as possible after reporting the object in the site’s database and their anonymization must be confirmed to the user. 


  • The right to withdraw consent 

For personal data processed on the basis of consent, the user has the right to withdraw his consent at any time, as easily as he initially gave it. However, the withdrawal of consent will not affect the legality of the data processing that we carried out before the withdrawal of consent. The right to withdraw consent is not an absolute one, which means that there are cases where data will not be deleted as a result of withdrawing consent (for example where personal data is used for the website to comply with an obligation legal). The application of the withdrawal of consent is applied from the moment of its registration and the operation of the withdrawal of consent will be carried out within a maximum of 3 working days from the registration. 


  • The right to lodge a complaint with the competent authority 

The user has the right to submit a complaint to the National Supervisory Authority for the Processing of Personal Data with reference to the aspects concerning the processing of personal data by our Company. 


  • Automated decision-making, including profiling and the right to request that decisions based on or significantly affecting automated data processing be made by natural persons, not exclusively by computers 

Personal data are collected and processed through an automated decision-making process in order to personalize the information and commercial communications addressed to you. The automated decision-making process involving health data is based on your express consent. 


During these processes, your data is protected by special security measures such as data encryption and advanced security at the database server level. 


You have the right to request the modification of the way your personal data is processed automatically by requesting the verification of the automated process by human intervention. For this purpose, please contact us at the email address kontakt@fastprint.dk. 


5) Exercise of rights 

In order for the user to be able to exercise the rights specified above, to ask us any questions regarding these rights or to ask us for clarifications regarding a any of the provisions of this notice, please contact us at any time using the contact information. 


How can requests or complaints be submitted? 

To find out more information about personal data, about how data is collected, processed and protected or to ask for any clarifications regarding those mentioned in these Terms and Conditions any user can contact at any time the responsible with the protection of personal data within the company, by contacting kontakt@fastprint.dk or by phone at 50 11 00 53. 


16. Force majeure 

Neither party shall be liable for failure to perform its contractual obligations if such failure is due to a force majeure event. 


Force majeure is the unforeseeable event beyond the control of the parties and which cannot be avoided. Also, force majeure can be represented by illnesses, injuries or other problems of a personal nature, which can have a negative impact on the duties of the seller. 


18. Modification of terms and conditions 

FastPrint DK has the right to modify at any time and in any way any of the provisions contained in the Terms and Conditions or the Terms and Conditions in their entirety, without any prior notification and without being obliged to fulfill any other formality towards the Users. Any change is fully and unconditionally accepted by the Users of the site by simply using or accessing the site or any facility offered by the site, intervened at any time after the operation of the change, and non-acceptance of any change entails the obligation of the respective User to immediately stop accessing the website and/or the use in any way of the services offered through it.